A bilingual agentic platform for intake, triage, dispatch and SLA tracking. Agents analyze, monitor, predict and proactively recommend; people decide.
The Platform
Bilingual agentic operations platform for utility field teams.
The Workflow
Each request is triaged, dispatched and tracked to closure.
The Agents
Agents analyze, monitor, predict and proactively recommend. Ask in plain language; a briefing arrives every morning.
Scheduling Suggestions
Ranks technicians by distance, skills and workload. A person assigns.
Predictive Maintenance
Asset risk rescored every minute from sensor readings and job history, with proactive jobs recommended. Demo sensors are simulated.
The Governance
Role-based access, full audit history and live SLA monitoring with breach alerts.
The Goal
Faster response, fewer missed SLA targets and safer field work, with every decision owned by a person.
AI provides the analysis. The person owns the decision.
App walkthrough
1Operations dashboard — SLA health and workload at a glance1 / 6